Translator Live feature and Outlook Translator

NOTE: The Presentation Translator add-in for PowerPoint has been retired is no longer being supported. Please use the native PowerPoint subtitling feature to add live subtitles and captions to your presentations. Learn more in Microsoft Office Support.

In this forum, you’ll find answers to frequently asked questions and product improvement ideas for the Translator Live feature and Translator for Outlook. 

Microsoft Translator live feature transcribes and translates in-person conversations as you speak, with up to 500 speakers using their own smartphone, tablet, or PC. For FAQs related to the live feature, visit https://translator.microsoft.com/live/help

Translator for Outlook is an add-in that enables you to translate email messages on the fly.

To download Presentation Translator, visit www.aka.ms/presentationtranslator


To learn more about how Presentation Translator works, key features, and tips for using the add-in, visit: www.aka.ms/PresentationTranslatorLearnMore


In the search field below, enter your question or suggestion to search for published topics. If you don’t see your topic, you can click “Post a new idea” and submit it to the forum.


  1. Could not connect to service. Please exit this slide show and try again. (WS.0-W.7.400.CPTR.3D16.03EEE379) How to solve this?

    Getting this error. How can I solve it?
    Could not connect to service. Please exit this slide show and try again. (WS.0-W.7.400.CPTR.3D16.03EEE379)

    1 vote
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    0 comments  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  2. let setup recognize which bit version of Office is installed

    Let setup recognize which bit version of Office is installed. On 64 bit Windows and 64 bit Office Presentation Translation is installed as 32 bit and of course doesn't start. Of this is to difficult, on its web page give two install options - 32 and 64 bit. I consider it as bug of installer.

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  3. Why does it only work when PowerPoint is in full screen? I want to be able to minimize PPT and continue running subtitles!

    Why does it only work when PowerPoint is in full screen? I want to be able to minimize PPT and continue running subtitles when I'm using other programs in my classroom. I rarely use PointPoint, but it's not user-friendly in a mathematics classroom.

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Translator Live feature and Outlook Translator

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