Translator Live feature and Outlook Translator

NOTE: The Presentation Translator add-in for PowerPoint has been retired is no longer being supported. Please use the native PowerPoint subtitling feature to add live subtitles and captions to your presentations. Learn more in Microsoft Office Support.

In this forum, you’ll find answers to frequently asked questions and product improvement ideas for the Translator Live feature and Translator for Outlook. 

Microsoft Translator live feature transcribes and translates in-person conversations as you speak, with up to 500 speakers using their own smartphone, tablet, or PC. For FAQs related to the live feature, visit https://translator.microsoft.com/live/help

Translator for Outlook is an add-in that enables you to translate email messages on the fly.

To download Presentation Translator, visit www.aka.ms/presentationtranslator


To learn more about how Presentation Translator works, key features, and tips for using the add-in, visit: www.aka.ms/PresentationTranslatorLearnMore


In the search field below, enter your question or suggestion to search for published topics. If you don’t see your topic, you can click “Post a new idea” and submit it to the forum.


  1. Chrome 73.0.3683.75 & Edge 42.17134.1.0.

    Chrome 73.0.3683.75 & Edge 42.17134.1.0.

    3 votes

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    4 comments  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  2. 3 votes

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    3 comments  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  3. 我想跟你

    3 votes

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    1 comment  ·  Add-in for Outlook  ·  Flag idea as inappropriate…  ·  Admin →
  4. 不見翻譯員

    都沒有翻譯人員與我談?

    3 votes

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    1 comment  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  5. как нам создать свой чат?

    как я могу пригласить моего партнёра с Китая общаться, как нам создать свой чат?

    3 votes

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    1 comment  ·  Translator Live feature  ·  Flag idea as inappropriate…  ·  Admin →
  6. has this been used in the classroom to help students understand the teacher when they dont speak the language?

    has this been used in the classroom to help students understand the teacher when they dont speak the language?

    3 votes

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    1 comment  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  7. Audio Translator

    I can get the audio translation to work on the app, but the audio translator will not work on the webpage. This will really help with my classroom so students do not have to continually look down to read what is going on.

    2 votes

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    1 comment  ·  Translator Live feature  ·  Flag idea as inappropriate…  ·  Admin →
  8. 2 votes

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    1 comment  ·  Translator Live feature  ·  Flag idea as inappropriate…  ·  Admin →
  9. Switching languages

    The ability for the presenter to switch languages.

    2 votes

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    1 comment  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  10. How to unmute

    I am practicing with this and currently I cannot type in on my phone to get it to show up on my computer. It says you have been silenced. How do I unmute someone

    2 votes

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    0 comments  ·  Translator Live feature  ·  Flag idea as inappropriate…  ·  Admin →
  11. Chrome 73.0.3683.75 & Edge 42.17134.1.0.

    Chrome 73.0.3683.75 & Edge 42.17134.1.0.

    2 votes

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    2 comments  ·  Translator Live feature  ·  Flag idea as inappropriate…  ·  Admin →
  12. 2 votes

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    0 comments  ·  Add-in for Outlook  ·  Flag idea as inappropriate…  ·  Admin →
  13. Fix Japanese to English Translation

    I have been using English to Japanese and Japanese to English subtitles during presentations and the translation is very poor with not even 10% accuracy of what is being spoken.

    Especially from Japanese to English translation, you see a lot of profane words and unrelated content which is not even remotely connected to what is being spoken about.

    This needs fixing ASAP. Same for Traditional Chinese.

    2 votes

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    1 comment  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  14. 2 votes

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    1 comment  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  15. Translate Entire PPT Presentation

    Is the Microsoft Translator able to translate all slides at once and keep the formatting of the slides? If not, can this be on the roadmap for enhancement?

    2 votes

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    2 comments  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  16. 2 votes

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    0 comments  ·  Translator Live feature  ·  Flag idea as inappropriate…  ·  Admin →
  17. let setup recognize which bit version of Office is installed

    Let setup recognize which bit version of Office is installed. On 64 bit Windows and 64 bit Office Presentation Translation is installed as 32 bit and of course doesn't start. Of this is to difficult, on its web page give two install options - 32 and 64 bit. I consider it as bug of installer.

    2 votes

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    0 comments  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  18. SV 1 (translator.microsoft.com/neural) - not responding for a while

    SV 1 (translator.microsoft.com/neural) - not responding for a while...current status?

    2 votes

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    0 comments  ·  Translator Live feature  ·  Flag idea as inappropriate…  ·  Admin →
  19. "Oops, looks like the service is temporarily unavailable. Please wait some time (-5)" - Can you PLEASE help???

    When I click 'Start Subtitles', then choose whatever Languages, then Click 'Start Subtitles'......

    Error message pop up with "'Oops, looks like the service is temporarily unavailable. Please wait some time (-5)"

    Please can you HELP?????

    2 votes

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    0 comments  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  20. multiple screens

    Presentation translator is great if you are displaying using mirrored screens, however it does not display when using presenter view and dual screens. Many presenters use presenter view, and it would be useful to still be able to use presenter view and translator at the same time

    2 votes

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    0 comments  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
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Translator Live feature and Outlook Translator

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