Translator Live feature and Outlook Translator

NOTE: The Presentation Translator add-in for PowerPoint has been retired is no longer being supported. Please use the native PowerPoint subtitling feature to add live subtitles and captions to your presentations. Learn more in Microsoft Office Support.

In this forum, you’ll find answers to frequently asked questions and product improvement ideas for the Translator Live feature and Translator for Outlook. 

Microsoft Translator live feature transcribes and translates in-person conversations as you speak, with up to 500 speakers using their own smartphone, tablet, or PC. For FAQs related to the live feature, visit https://translator.microsoft.com/live/help

Translator for Outlook is an add-in that enables you to translate email messages on the fly.

To download Presentation Translator, visit www.aka.ms/presentationtranslator


To learn more about how Presentation Translator works, key features, and tips for using the add-in, visit: www.aka.ms/PresentationTranslatorLearnMore


In the search field below, enter your question or suggestion to search for published topics. If you don’t see your topic, you can click “Post a new idea” and submit it to the forum.


  1. 不見翻譯員

    都沒有翻譯人員與我談?

    3 votes

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    1 comment  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  2. I need help in figuring out how I can translate videos in my presentations

    I need help in figuring out how I can translate videos in my presentations. If someone could reach out to me I would appreciate it. Thank you.

    1 vote

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    0 comments  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  3. Could not connect to service. Please exit this slide show and try again. (WS.0-W.7.400.CPTR.3D16.03EEE379) How to solve this?

    Getting this error. How can I solve it?
    Could not connect to service. Please exit this slide show and try again. (WS.0-W.7.400.CPTR.3D16.03EEE379)

    1 vote

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    0 comments  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  4. Could not connect to service. Please exit this slide show and try again. (WS.0-W.7.400.CPTR.3D16.03EEE379) How to solve this?

    Getting this error. How can I solve it?
    Could not connect to service. Please exit this slide show and try again. (WS.0-W.7.400.CPTR.3D16.03EEE379)

    1 vote

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    0 comments  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  5. Translate Entire PPT Presentation

    Is the Microsoft Translator able to translate all slides at once and keep the formatting of the slides? If not, can this be on the roadmap for enhancement?

    2 votes

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    2 comments  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  6. 2 votes

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    0 comments  ·  Translator Live feature  ·  Flag idea as inappropriate…  ·  Admin →
  7. Will this work for a church group? Could we use head phones?

    I’m looking for a system where a person could speak into a microphone that sends a signal
    over the airways to a computer with speech recognition software installed that converts English into another language. A person could pick up a headset at the door that receives the converted signal from the computer enabling them to understand, in their own language, the person speaking.

    1 vote

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    0 comments  ·  Translator Live feature  ·  Flag idea as inappropriate…  ·  Admin →
  8. how to deploy the current translator to install on many machines? The install seem to be per user so unable to deploy it in enterprise envir

    how to deploy the current translator to install on many machines? The install seem to be per user so unable to deploy it in enterprise environment.

    20 votes

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    0 comments  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  9. let setup recognize which bit version of Office is installed

    Let setup recognize which bit version of Office is installed. On 64 bit Windows and 64 bit Office Presentation Translation is installed as 32 bit and of course doesn't start. Of this is to difficult, on its web page give two install options - 32 and 64 bit. I consider it as bug of installer.

    2 votes

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    0 comments  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  10. SV 1 (translator.microsoft.com/neural) - not responding for a while

    SV 1 (translator.microsoft.com/neural) - not responding for a while...current status?

    2 votes

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    0 comments  ·  Translator Live feature  ·  Flag idea as inappropriate…  ·  Admin →
  11. "Oops, looks like the service is temporarily unavailable. Please wait some time (-5)" - Can you PLEASE help???

    When I click 'Start Subtitles', then choose whatever Languages, then Click 'Start Subtitles'......

    Error message pop up with "'Oops, looks like the service is temporarily unavailable. Please wait some time (-5)"

    Please can you HELP?????

    2 votes

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    0 comments  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  12. Why does it only work when PowerPoint is in full screen? I want to be able to minimize PPT and continue running subtitles!

    Why does it only work when PowerPoint is in full screen? I want to be able to minimize PPT and continue running subtitles when I'm using other programs in my classroom. I rarely use PointPoint, but it's not user-friendly in a mathematics classroom.

    1 vote

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    0 comments  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  13. multiple screens

    Presentation translator is great if you are displaying using mirrored screens, however it does not display when using presenter view and dual screens. Many presenters use presenter view, and it would be useful to still be able to use presenter view and translator at the same time

    2 votes

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    0 comments  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  14. Translation in Messenger

    Facebook messenger translation of foreign languages with friends directly or simultaneously will be very helpful

    5 votes

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    1 comment  ·  Translator Live feature  ·  Flag idea as inappropriate…  ·  Admin →
  15. как нам создать свой чат?

    как я могу пригласить моего партнёра с Китая общаться, как нам создать свой чат?

    3 votes

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    1 comment  ·  Translator Live feature  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote

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    0 comments  ·  Add-in for Outlook  ·  Flag idea as inappropriate…  ·  Admin →
  17. Japanese as a speaking language

    Please add Japanese as a speaking language.

    10 votes

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    0 comments  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  18. 6 votes

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    4 comments  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  19. Is it possible to add hugarian as a language that I will be speaking in

    Can you please add Hugarian as a speaking language please?

    2 votes

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    0 comments  ·  Presentation Translator  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add Live Translator to Teams with subtitles and really break down barriers!

    Add live translator to Teams channels like the PowerPoint version which will display subtitles and break down the barriers for Global Teams, without having to press and hold the microphone button.

    7 votes

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    0 comments  ·  Translator Live feature  ·  Flag idea as inappropriate…  ·  Admin →
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Translator Live feature and Outlook Translator

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