it worked great in beijing for 3 days then suddenly chinese (simplified) WAS NO LONGER AVAILABLE!!! WHY??!?
Hi, thank you for the feedback. Can you tell us more about what happened?
Were you using the app for online text translation or offline translation?
When you say the language was no longer available, do you mean that you don’t see the language in the language list or do you see it but it no longer translates?
Can you tell us your device info, OS version?
Also please uninstall and reinstall the app to see if that fixes it for you.
Marion Mahnke commented
It worked on Saturday and now Monday it disappeared. Living in Beijing and really depend on this app. Please fix...
Jared Roy commented
Chinese disappeared for me too. Defaults to Klingon????
I have the same problem Chinese have vanished, WHY?
(iOS app). Chinese language is no longer available from language selector. Not sure exactly when this happened, but my last successful translation was on March 14 (2 days ago). Could last update have lost Chinese? I see the release notes mentions Chinese offline translation fix, perhaps that is the root cause. Reinstall of the app did not fix the problem.
Same. Used app for months great and now Chinese has vanished not an option. Have re installed. No help.