Translator for iOS

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  1. It tells me I am offline but I am not of line

    Please fix this problem in one of the constant updates

    58 votes
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      13 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →

      Thank you for letting us know about this and we apologize for the inconvenience.

      Please know that we have resolved the issue and that you should now be able to use your Translator app again.

      If you notice that the issue is still there, please uninstall the app and go to the online app store and download the latest version.

      Best regards,

      Gwenda
      Microsoft Translator Team

    • Chinese is no longer supported offline even after I have downloaded it before and used it offline with no problems

      I was using Chinese translations offline and it suddenly stopped working. It says Chinese is not an offline language but I was using it before now

      54 votes
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        0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →

        This bug has been fixed with the latest build released in the App Store – version 3.0.2 released to the Store on Tuesday. We are sorry for this issue and thank you for your feedback.

        Regards,
        Tanvi Surti
        Program Manager, Microsoft Translator

      • It is inconvenient with the new version. It always updating when i open this app. And it has not supported Chinese when i use offline.

        It is inconvenient with the new version. It always shows updating when i open this app.
        It did not support Chinese when i use offline although i downloaded the it in the past.

        20 votes
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          1 comment  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →

          The Chinese offline bug and start up time bug have been fixed with the latest build released in the App Store – version 3.0.2 released to the Store on Tuesday. We are sorry for this issue and thank you for your feedback.

          Regards,
          Tanvi Surti
          Program Manager, Microsoft Translator

        • Getting error as you are offline despite being on wifi.

          You are offline error since yesterday. Unable to translate anything.

          15 votes
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            1 comment  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →

            This bug has been fixed with the latest build released in the App Store – version 3.0.2 released to the Store on Tuesday. We are sorry for this issue and thank you for your feedback.

            Regards,
            Tanvi Surti
            Program Manager, Microsoft Translator

          • Open App shows "updating...." everytime

            When we open app it shows "Updating" it's waste of time. It should not be update in start.

            18 votes
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              0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →

              This bug has been fixed with the latest build released in the App Store – version 3.0.2 released to the Store on Tuesday. We are sorry for this issue and thank you for your feedback.

              Regards,
              Tanvi Surti
              Program Manager, Microsoft Translator

            • Update

              When I start the application, it goes in update mode, I need to work it at once to translate, when I meet people, Google translate doesn't, and it works fine

              11 votes
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                0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →

                This bug has been fixed with the latest build released in the App Store – version 3.0.2 released to the Store on Tuesday. We are sorry for this issue and thank you for your feedback.

                Regards,
                Tanvi Surti
                Program Manager, Microsoft Translator

              • Translator says that I am offline- but I am ot!

                I have an internet connection but the translator says I am offline!
                I'm online in fact! How an I fix this?

                5 votes
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                  0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →

                  This bug has been fixed with the latest build released in the App Store – version 3.0.2 released to the Store on Tuesday. We are sorry for this issue and thank you for your feedback.

                  Regards,
                  Tanvi Surti
                  Program Manager, Microsoft Translator

                • Since last update iOS Translator failes funtioning.

                  Since last update iOS Translator failes funtioning.

                  6 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    This bug has been fixed with the latest build released in the App Store – version 3.0.2 released to the Store on Tuesday. We are sorry for this issue and thank you for your feedback.

                    Regards,
                    Tanvi Surti
                    Program Manager, Microsoft Translator

                  • It's taking too long to open the app.. used to be more fast

                    It's not working well.. need to update it in association with a new iOS. It's being impossible to use it

                    6 votes
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                      0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →

                      This bug has been fixed with the latest build released in the App Store – version 3.0.2 released to the Store on Tuesday. We are sorry for this issue and thank you for your feedback.

                      Regards,
                      Tanvi Surti
                      Program Manager, Microsoft Translator

                    • 7 votes
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                        0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →

                        This bug has been fixed with the latest build released in the App Store – version 3.0.2 released to the Store on Tuesday. We are sorry for this issue and thank you for your feedback.

                        Regards,
                        Tanvi Surti
                        Program Manager, Microsoft Translator

                      • Chinese language doesn't work anymore it used to before update

                        Mandarin was supported before 2017/01/29 but now is not. Please restore Mandarin to supported language status and fix bug. Thanks.

                        2 votes
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                          0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →

                          This bug has been fixed with the latest build released in the App Store – version 3.0.2 released to the Store on Tuesday. We are sorry for this issue and thank you for your feedback.

                          Regards,
                          Tanvi Surti
                          Program Manager, Microsoft Translator

                        • Constantly updating

                          It updates every time I open it and it's embarrassing and awkward for myself and the other party waiting for it to load so we can understand each other.

                          3 votes
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                            0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →

                            This bug has been fixed with the latest build released in the App Store – version 3.0.2 released to the Store on Tuesday. We are sorry for this issue and thank you for your feedback.

                            Regards,
                            Tanvi Surti
                            Program Manager, Microsoft Translator

                          • Does Microsoft carry about iOS users?

                            The translator enhine is off line and cannot download off line dictionaries. Plus a series of issues signaled by other users without any answer from Microsoft.

                            3 votes
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                              1 comment  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
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                                1 comment  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
                              • Unable to download offline language pack

                                When I go to offline language and click on the cloud icon it just keep loading nothing gets download

                                1 vote
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                                  0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →

                                  This bug has been fixed with the latest build released in the App Store – version 3.0.2 released to the Store on Tuesday. We are sorry for this issue and thank you for your feedback.

                                  Regards,
                                  Tanvi Surti
                                  Program Manager, Microsoft Translator

                                • Include Hebrew in your list of languages offered!!

                                  Very simple?? Attempted to translate English➡️Hebrew. Hebrew not offered. Why?

                                  1 vote
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                                    0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 1 vote
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      completed  ·  JannJann responded

                                      This error has been fixed. We apologize for the mistranslation. Errors like this can happen with automatic translation due to incorrect training data.

                                    • Doesn't work offline.

                                      Doesn't work offline, keeps saying I need to download a language (which I've already done) to be able to use offline.

                                      42 votes
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                                        24 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hello and thanks for your message.

                                        When you open the app and select a language, you will see an arrow pointing down to line.

                                        Just press on the icon and it will download.

                                        Once you have downloaded the language for offline use it goes to the devices memory and it is accessible when your are using the app AND you are not connected to the internet.

                                        Please make sure that there is a check mark next to the language in the select languages menu. This means that the language is downloaded and that you should be able to use it offline.

                                        Note: When translating while offline do not use (Detect) as your ‘from-language’ but choose one of the languages you have downloaded for off-line use.

                                        Best regards,

                                        Gwenda
                                        Microsoft Translator Team

                                      • Make it work on Safar browser

                                        The Safari browser was working just fine up until a month or so ago. I'd have something translated and have Bing read it back to me. Now, I do the same thing, and the sound ISN'T working! Can you fix this issue? I've written numerous times to you and I haven't received any answer as to what could be wrong with it. Please FIX it! Would really appreciate it! Thank you. -Ella

                                        And BTW: Bing works fine with all my other browsers.

                                        1 vote
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                                          5 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Needs for offline text translation pack

                                          It cannot function while offline on iOS but function on Andriod and Windows smart phones.

                                          32 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                            completed  ·  JuneJune responded

                                            Hello,

                                            I am happy to announce that we have released “Offline Languages!" Update your Translator app and download languages either from the language selector or from the drop down menu in the top right corner to start making offline translations.

                                            Best,
                                            Microsoft Translator

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