Translator for iOS

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  1. 有时拍照翻译不出来

    这次更新后,拍照翻译很多时候加载不出来,不是网络问题,我在很多地方都试过了,就是软件问题,ios

    21 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Thanks for your post and votes on the Microsoft Translator forum.

    We have released the latest version (v3.2.5) of the iOS app in the app store. This version contains several bug fixes including a fix for the camera translations issues you contacted us about.

    Please update your app and let us know if this works and if you have any further questions.
    Apologies for the inconvenience this may have caused and thank you very much for your patience while we were working on a fix.

    Sincerely,
    Gwenda
    Microsoft Translator Team

  2. Crashing

    Since the upgrade on April 20th I cannot open the app. I have deleted and reinstalled it, but as soon as the app is opened it crashed! I restarted my phone and still the issue exists.

    25 votes
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    4 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Hi,

    Thanks for your patience.

    The bugs you reported have now been fixed.

    Version 3.2.1 of the iOS app is now in the store.

    Best regards,
    Gwenda
    Microsoft Translator Team

  3. Camera, arabic translation

    Kindly fix the camera translation of arabic language because it doesn't work for iphone....

    5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Thanks for your post and votes on the Microsoft Translator forum.

    We have released the latest version (v3.2.5) of the iOS app in the app store. This version contains several bug fixes including a fix for the camera translations issues you contacted us about.

    Please update your app and let us know if this works and if you have any further questions.
    Apologies for the inconvenience this may have caused and thank you very much for your patience while we were working on a fix.

    Sincerely,
    Gwenda
    Microsoft Translator Team

  4. 為什麼更新了的版本後,拍攝翻譯的情況都一樣沒有什麼改善?

    為什麼更新了的版本後,拍攝翻譯的情況都一樣沒有什麼改善?前兩個版本是拍攝是沒有問題,為什麼越更新版本,就變得越差?
    還有翻譯後的中文字,有很多中文的字是錯字,不是翻譯意思錯

    Why is it that after the updated version, the situation of shooting and translation remains the same? in the first two versions, there is no problem with shooting. Why is it that the newer version, the worse it becomes? and the Chinese language after translation. A lot of Chinese characters are wrong, not in translation

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Thanks for your post on the Microsoft Translator forum.

    We have released the latest version (v3.2.5) of the iOS app in the app store. This version contains several bug fixes including a fix for the camera translations issues you contacted us about.

    Please update your app and let us know if this works and if you have any further questions.
    Apologies for the inconvenience this may have caused and thank you very much for your patience while we were working on a fix.

    Sincerely,
    Gwenda
    Microsoft Translator Team

  5. 9 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Thank you for using Microsoft Translator.

    The language you requested is already one of our supported text translation languages. You can translate between it and any of our other 60+ languages in all of our apps and products.

    You can always view an updated list of our supported languages and language features at https://translator.microsoft.com/help/articles/languages/

    Best regards,
    Gwenda
    Microsoft Translator Team

  6. 不能正常使用

    更新过后不能正常使用了,不能翻译文字多的照片了!

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Thanks for your post and votes on the Microsoft Translator forum.

    We have released the latest version (v3.2.5) of the iOS app in the app store. This version contains several bug fixes including a fix for the camera translations issues you contacted us about.

    Please update your app and let us know if this works and if you have any further questions.
    Apologies for the inconvenience this may have caused and thank you very much for your patience while we were working on a fix.

    Sincerely,
    Gwenda
    Microsoft Translator Team

  7. 翻譯相片

    希望你們可以增強翻譯相片的分析精準度和翻譯後加入自選標示文字和發音。

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Thanks for your post and votes on the Microsoft Translator forum.

    We have released the latest version (v3.2.5) of the iOS app in the app store. This version contains several bug fixes including a fix for the camera translations issues you contacted us about.

    Please update your app and let us know if this works and if you have any further questions.
    Apologies for the inconvenience this may have caused and thank you very much for your patience while we were working on a fix.

    Sincerely,
    Gwenda
    Microsoft Translator Team

  8. Arabic translation

    الترجمة العربية ركيكة جداً ولا توفر مفردات متعددة للكلمة

    8 votes
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    2 comments  ·  iOS Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Hi,

    Thank you for using Microsoft Translator and for your message on the Translator Forum.

    The translation system is constantly learning, making corrections, and improving its output.

    Automatic translations use statistical machine learning to translate from one language to another, and it works best when translating full sentences. In some instances, it can create errors, especially when the phrase lacks context.

    You can learn more about how automatic translation works at https://www.microsoft.com/en-us/translator/mt.aspx

    Thanks again for your feedback to improve our translation service.

    Best regards,
    Gwenda
    Microsoft Translator Team

  9. It tells me I am offline but I am not of line

    Please fix this problem in one of the constant updates

    58 votes
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    15 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Thank you for letting us know about this and we apologize for the inconvenience.

    Please know that we have resolved the issue and that you should now be able to use your Translator app again.

    If you notice that the issue is still there, please uninstall the app and go to the online app store and download the latest version.

    Best regards,

    Gwenda
    Microsoft Translator Team

  10. Chinese is no longer supported offline even after I have downloaded it before and used it offline with no problems

    I was using Chinese translations offline and it suddenly stopped working. It says Chinese is not an offline language but I was using it before now

    54 votes
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    0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Tanvi Surti responded

    This bug has been fixed with the latest build released in the App Store – version 3.0.2 released to the Store on Tuesday. We are sorry for this issue and thank you for your feedback.

    Regards,
    Tanvi Surti
    Program Manager, Microsoft Translator

  11. 34 votes
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    0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Thanks for your post on the forum.

    This issue has been resolved in the latest version of the app (Version 3.0.7). If you do not have that version please update to this version in the online app store.

    Best regards,
    Gwenda
    Microsoft Translator Team

  12. Show Translator as one of the options when you share a page in Safari

    Why if I select some text in Safari and push Share button I can't see MsTranslator button?

    I would like that when I push Share button and can translate whole page in Safari.

    5 votes
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    1 comment  ·  iOS Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Thank you for using Microsoft Translator.

    To be able to translate pages in your Safari browser please do the following:
    - Open your Safari browser and visit the desired web page you wish to translate.
    - Once you’re there, tap on the share icon (square with an arrow coming out) at the bottom of the page.
    - Swipe left at the bottom row in the pop up page that appears.
    - Tap …More at the end of the list.
    - Toggle Microsoft Translator on.
    - Tap Done
    - Now, you can swipe right in the bottom row until you find Microsoft Translator. Tap on it.
    - The page will translate to the language of your device.

    Choose the language you’d like the webpages to translate to by doing the following:
    - Open Microsoft Translator
    - Tap the settings button
    - Tap Safari Translation Language
    - Tap the language of your…

  13. Upload Most Recent Photo in Microsoft Translator?

    I would love for an easier way to translate the most recent photo. I frequently take screenshots and then translate them, but this takes at least 5 taps to load the photo view, then select the shot from the camera roll. Perhaps the most recent photo could be popped up as a shortcut?

    1 vote
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    0 comments  ·  iOS Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Thanks for your message on the forum.

    Please know that the latest version of the app now shows you the last photo for your convenience.

    Best regards,
    Gwenda
    Microsoft Translator Team

  14. Unable to download offline language pack

    When I go to offline language and click on the cloud icon it just keep loading nothing gets download

    3 votes
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    7 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Tanvi Surti responded

    This bug has been fixed with the latest build released in the App Store – version 3.0.2 released to the Store on Tuesday. We are sorry for this issue and thank you for your feedback.

    Regards,
    Tanvi Surti
    Program Manager, Microsoft Translator

  15. Airtime data timeout too long

    When in another country without data roaming, Photo app does not seem to work or takes too long to timeout. If OCR not available locally, please make clearer.

    1 vote
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    1 comment  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Hi,

    Thanks for your post on the forum.

    Camera translations are available when offline. Please download the languages you would like to translate from and to.

    Best regards,
    Gwenda
    Microsoft Translator Team

  16. 1 vote
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    5 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Tanvi Surti responded

    Thank you for your bug report and sorry for the inconvenience. These issues are now fixed in the latest build of the iOS app (version 3.0.2).
    Regards
    Tanvi

  17. Update

    When I start the application, it goes in update mode, I need to work it at once to translate, when I meet people, Google translate doesn't, and it works fine

    11 votes
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    0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Tanvi Surti responded

    This bug has been fixed with the latest build released in the App Store – version 3.0.2 released to the Store on Tuesday. We are sorry for this issue and thank you for your feedback.

    Regards,
    Tanvi Surti
    Program Manager, Microsoft Translator

  18. Doesn't work offline.

    Doesn't work offline, keeps saying I need to download a language (which I've already done) to be able to use offline.

    44 votes
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    27 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Hello and thanks for your message.

    When you open the app and select a language, you will see an arrow pointing down to line.

    Just press on the icon and it will download.

    Once you have downloaded the language for offline use it goes to the devices memory and it is accessible when your are using the app AND you are not connected to the internet.

    Please make sure that there is a check mark next to the language in the select languages menu. This means that the language is downloaded and that you should be able to use it offline.

    Note: When translating while offline do not use (Detect) as your ‘from-language’ but choose one of the languages you have downloaded for off-line use.

    Best regards,

    Gwenda
    Microsoft Translator Team

  19. Make it work on Safar browser

    The Safari browser was working just fine up until a month or so ago. I'd have something translated and have Bing read it back to me. Now, I do the same thing, and the sound ISN'T working! Can you fix this issue? I've written numerous times to you and I haven't received any answer as to what could be wrong with it. Please FIX it! Would really appreciate it! Thank you. -Ella

    And BTW: Bing works fine with all my other browsers.

    3 votes
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    22 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
  20. Include Hebrew in your list of languages offered!!

    Very simple?? Attempted to translate English➡️Hebrew. Hebrew not offered. Why?

    1 vote
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    1 comment  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Hello and thanks for your request.

    Please know that Hebrew is one of our offered languages.

    Best regards,
    Gwenda
    Microsoft Translator Team

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