Translator for iOS

In this forum, you’ll find answers to frequently asked questions and product improvement ideas for Translator for iOS.

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To download the app for iOS, click here.

  1. Not working at all. Crashing upon opening.

    I’ve downloaded the most recent update. App crashing upon opening. Reinstalled and still is doesn’t work. Help!!

    3 votes
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    0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
  2. Crashing

    When I open the app it automatically closes. I have deleted the app and reinstalled it, but the issue keeps happening.

    3 votes
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    0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
  3. How to download apps for apple phone off-line

    How can I download apps to use when I am in airplane mode?

    3 votes
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    0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
  4. Broken as of today’s update

    Today’s update broke translator. App opens but buttons don’t do anything. Restart doesn’t resolve.

    3 votes
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    0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
  5. Punctuation in speech text

    I tried many times to insert punctuation in speech text but doesn’t work. Anyone can tell how should I do ?

    3 votes
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    1 comment  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
  6. Frequent issues in China

    I frequently have issues translating photos while in China. It will state the service is unavailable. Sometimes, using a VPN or restarting the app will fix it. But it is very challenging!

    2 votes
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    0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
  7. Stopped working with iPad outlook error run time error

    No longer works with outlook for iPad iOS 13.4

    2 votes
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    1 comment  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
  8. App doesn’t translate any longer when there are multiple languages on one page.

    Have to crop the screen dump now to filter texts. Eg one word English in Chinese text, and the translation to English stops. What has changed? Used to work smoothly.

    2 votes
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    0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
  9. Photo

    Where open photo from photos to transfer application stop work

    2 votes
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    1 comment  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
  10. English to Chinese bug found

    I clicked on a essential phrase such I am sick, clicked on speaker to play the phrase and the playback was correct. Then I switched to a different phrase and clicked on speaker and it play-backed the First phrase. Switched to another phrase but still the first phrase was play backed. Please fix

    2 votes
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    0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
  11. Upgrade 3.2.10

    Since the upgrade 12 Feb my translator app will open but seized up so I can do nothing. This needs to be fixed as otherwise I need to find a new app that works

    2 votes
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    2 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
  12. Overheating while using camera translation

    I have a problem with this app on my iPhone. It drains my battery while using camera translation and the iPhone is overheating. This is not something that happens while using other apps... Please see to it. Thank you. :)

    2 votes
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    1 comment  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
  13. 2 votes
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    0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow changing wallpaper or background the one you have is hideous and distracting.

    Allow changing wallpaper or background the one you have is hideous and distracting.

    2 votes
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  15. 2 votes
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    0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
  16. Improve please

    Translation is not even accurate, you disappoint me. For such a big company with such failure of translation, not even 75% accurate. Your iTranslate app is much better in terms of accuracy but can’t take pictures for translation. Yet powered by the same company, both apps for translation I use is from Microsoft but definitely there’s a gap between the pro and the non-pro.

    Also another thing for improvement is the app. When I take the picture for translation there are words in picture and it says it can’t find anything??? Like you need to test the app before it…

    2 votes
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    2 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
  17. Textbox for “Join to conversation” is too narrow

    On iOS 12, Screen layout of conversation feature is broken.
    Textbox for “Join to conversation” is too narrow.
    So if we try to input conversation code and tap textbox, QR code button react very often.
    It’s difficult to focus on conversation code textbox.

    2 votes
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    0 comments  ·  iOS Problems  ·  Flag idea as inappropriate…  ·  Admin →
  18. New language support

    Please add Arabic support in picture or camera translation

    1 vote
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  19. Doesn’t work iphone x

    I can’t open the app iphone x

    1 vote
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  20. Complete junk

    Doesn’t understand anything and isn’t helpful

    1 vote
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Translator for iOS

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