Translator for Android

In this forum, you’ll find answers to frequently asked questions and product improvement ideas for Translator for Android.

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  1. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. 3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Thank you for using Microsoft Translator.

    The app can detect Arabic text and Arabic Speech and translate it to one of the 60+ available languages in Translator. Please try it out and let us know what you think.

    Best regards,
    Gwenda
    Microsoft Translator Team

  3. Text messaging integrated in Translator

    directly translate messages in texts.

    12 votes
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    4 comments  ·  Android Ideas  ·  Flag idea as inappropriate…  ·  Admin →
  4. Have a download status on the offline language download.

    It's hard to know if it is working or not. Put it up in the downloaded languages area to show the progress as you are obviously intending to download the language pack. And why are they so big? Google's are much more compact.

    2 votes
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    0 comments  ·  Android Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    The language has been downloaded when you see that the language has moved to the top of the list and has a checkmark next to it.

    Before you download a language for offline use in Microsoft Translator please ensure that you are using Wi-Fi connection. To download a language, follow the steps below.

    o Tap Microsoft Translator
    o Tap the three dots at the top right of your screen
    o Tap Offline Languages
    o Tap the language you would like to download for offline use
    o Ensure that you have a checkmark next to Download using Wi-Fi only and tap OK

    Best regards,
    Gwenda
    Microsoft Translator Team

  5. 1 vote
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    0 comments  ·  Android Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Hi,

    Thanks for your post on the Translator forum.

    I you have not given permission to use the camera when you first started using the app Camera translations will not work.

    Please delete the app from your device, reboot your device and download Microsoft Translator from the online app store.

    Best regards,
    Gwenda
    Microsoft Translator Team

  6. 24 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Thanks for your feedback.

    Please know that Persian is available for offline use. When you open the app and select a language, you will see an arrow pointing down to line.

    Just press on the icon and it will download.

    Once you have downloaded the language for offline use it goes to the devices memory and it is accessible when your are using the app AND you are not connected to the internet.

    Please make sure that there is a check mark next to the language in the select languages menu. This means that the language is downloaded and that you should be able to use it offline.

    NOTE: When translating while offline do not use (Detect) as your ‘from-language’ but choose one of the languages you have downloaded for off-line use.

    Also, voice translations are not available for offline use in any of our supported languages.

    Best regards,

  7. 25 votes
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    5 comments  ·  Android Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  June responded

    Hello,

    I am happy to announce that we have released “Offline Languages" and Arabic is one of our 44 available languages. Update your Translator app and download languages either from the language selector or from the drop down menu in the top right corner to start making offline translations.

    Best,
    Microsoft Translator

  8. offline language

    Downloads der Offline Sprachen funktioniert nicht.

    8 votes
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    4 comments  ·  Android Problems  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Christian responded

    HI there,

    We have recently released updated offline packs for both Android and iOS.

    Hope you find this helpful.

    Best regards,

    Christian
    Microsoft Translator

  9. 6 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. 6 votes
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    0 comments  ·  Android Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  June responded

    Hello,

    I am happy to announce that we released “Offline Languages” on 2/18/2016! Update your Translator app and download languages either from the language selector or from the drop down menu in the top right corner to start making offline translations.

    Best,
    Microsoft Translator

  11. add Tamil language

    Tamil language

    4 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Thanks for your post on the Microsoft Translator forum. Tamil is already one of our supported text translation languages. You can translate between it and any of our other 60+ languages in all of our apps and products.

    You can always view an updated list of our supported languages and language features at https://translator.microsoft.com/help/articles/languages/

    Best regards, Gwenda, Microsoft Translator Team

  12. HELP! i use it in keyboard mode and it has stopped working. even Hello it says Hmmm I cant translate that. what is the problem! please fix!

    stopped understanding even the most basic in keyboard mode. microphone based translation works though. looks like a bug. uninstalling and reinstalling did not work.

    17 votes
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    6 comments  ·  Android Problems  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Thanks for your posts, comments and votes on the Translator forum.

    To be able to download language packs for offline use you’ll need a Wi-Fi connection and ensure that your device is not in battery saving mode.

    Also you’ll need to download the from-language and the to-language you would like to use when you’re offline.

    The steps on how to download a language for offline use can be found in the FAQ. Just tap the 3 dots at the top right of the main screen and you’ll find the FAQ.

    Please let us know if this works and if not we’ll be happy to investigate further.

    Best regards,
    Gwenda
    Microsoft Translator Team

  13. 4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Thanks for your messages and votes on the Microsoft Translator forum.

    If you tap-and-hold on the translated text, the text will automatically be copied.

    Best regards, Microsoft Translator Team

  14. Persian offline

    Persian offline translate
    ‎A very interesting service and applied well, thanking Microsoft, please call part of English for English speakers, dear.‎
    سرویس بسیار جالب و کاربردی هست ، ضمن تشکر از مایکروسافت ، لطفاً قسمت مکالمه فارسی را هم برای فارسی زبانان عزیز راه اندازی کنید.

    7 votes
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    2 comments  ·  Android Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Thanks for your message on the Microsoft Translator forum

    Before you download a language for offline use in Microsoft Translator please ensure that you are using Wi-Fi connection. To download a language, follow the steps below.

    o Tap Microsoft Translator
    o Tap the three dots at the top right of your screen
    o Tap Offline Languages
    o Tap the language you would like to download for offline use
    o Ensure that you have a checkmark next to Download using Wi-Fi only and tap OK

    The language has been downloaded when you see that the language has moved to the top of the list and has a checkmark next to it.

    Best regards, Microsoft Translator Team

  15. 很简单的对话识别错误,例如,我明天要去看电影,在主界面点击麦克风跳转的那个页面,就无法翻译成英语。而且多次不识别!!!,还有,点击翻译,还是持续按住翻译,没有提示?

    Very simple dialogue recognition error, for example, I want to go to the movies tomorrow, in the main interface, click on the page that the microphone jumps, you can not translate into English. And many times do not recognize! ! ! And, click Translate, or continue to hold the translation, there is no prompt?

    1 vote
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    0 comments  ·  Android Problems  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Thank you for your post on the Microsoft Translator Forum.
    Voice questions are hard to answer via email.
    There are 3 things to know that can help the voice translations:
    - Speak clearly, hopefully without background noise.
    - Translator recognizes native tongue better.
    - Make sure the right language is picked as the “From” language.

    Please know that automatic translations are usually of a lower quality than professionally translated texts, however the software learns from corrections and constantly improves its output.

    As automatic translation uses statistical machine learning to translate from one language to another, it works best when translating full sentences. It can make errors, especially when the phrase lacks context.

    Also, voice only works when you are online and for the following languages: https://www.microsoft.com/en-us/translator/languages.aspx

    Sincerely,
    Gwenda
    Microsoft Translator Team

  16. 翻译水平先不说 最郁闷的是下了离线包 结果没网络根本翻译不了!

    tr: ‎ Translation level first do not say the most depressing is the offline package results no network can not translate!‎

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Thanks for your message on the Microsoft Translator Forum and I’m sorry to read this is happening.

    First, can you see that the language has been downloaded for offline use? You can check this by tapping the settings icon at the bottom right of your screen and then by tapping “Offline languages”. If the language you wanted to download is at the top of the list with a checkmark next to it, it means that the language is downloaded.

    Secondly, please know that you’ll need to download both the from-language and the to-language packs for offline use. Offline language packs work in Text and Camera Translations. They will not work in Voice or Conversation mode.

    If both your languages are downloaded and you still cannot translate in a similar situation, change your setting to airplane mode so that the app ‘knows’ you are offline.

    Please let us know if the…

  17. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Hi,

    Thanks for your message on the Microsoft Translator Forum. Camera translations work best when the camera is perfectly level and when there is enough contrast.

    Also please check if the from-language is available as a Camera Translations Language here: https://www.microsoft.com/en-us/translator/languages.aspx

    Please let us know if this helps and if you have any further questions.

    Best regards,
    Gwenda
    Microsoft Translator Team

  18. 2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Thanks for your message on the Microsoft Translator forum

    To retrieve the previously done translations please do the following:
    - Go to the main screen of Translator
    - Tap the clock icon at the bottom left of your screen

    When you pin a translation you can keep it for later use. So imagine you ask the same question such as “Where can I find a bus to go to …” regularly then it saves you time to pin the translation.

    To pin a translation please do the following:
    - Tap the keyboard icon on the main screen of Translator
    - Type the sentence you would like to translate
    - Tap “Done” on your keyboard
    - Tap the pin icon

    To retrieve the pinned translations please do the following:
    - Tap the keyboard icon on the main screen of Translator
    - Tap the clock icon at the bottom left of your screen

    Best regards,
    Gwenda…

  19. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Thank you for your comment on the Translator forum. We appreciate your feedback.

    The translation system is constantly learning, making corrections, and improving its output.

    Automatic translations use statistical machine learning to translate from one language to another, and it works best when translating full sentences. In some instances, it can create errors, especially when the phrase lacks context.

    You can learn more about how automatic translation works at https://www.microsoft.com/en-us/translator/mt.aspx

    Thanks again for your feedback to improve our translation service.

    Gwenda, Microsoft Translator Team

  20. 1 vote
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    0 comments  ·  Android Problems  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Gwenda responded

    Thank you for using Microsoft Translator and for your post on the Translator Forum.

    We aim to deliver you quality translations using the latest AI knowledge on apps and embedded in all the technology you use on a daily basis without any bugs.

    Please let us know what is not working well and we’ll be happy to investigate. You can contact the Translator Team here: https://microsofttranslator.uservoice.com/ and tap or click on Contact the Translator Team.

    Best regards,
    Gwenda
    Microsoft Translator

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